This is the busy time for shoppers to return Holiday gift items to the store. Make sure a gift receipt or a sales bill is a must for returning items. If you have some questions make sure you get to talk to store’s customer service reps over the phone with these stores direct numbers. Some note worthy things when returning items – restocking fees, Electronics, Furniture and most importantly the deadline set by the stores.
ConsumerWorld.org prepared a comprehensive list of all popular stores with the hyperlink to the holiday items policies and another column with notes like final deadline and important tips.
Here are some salient points for the site :
Costco (One of my best store for returning items with no questions and within 90 days for electronics), Macys’s awesome 180 days return policy, Kohl’s no deadline. Marshalls , TJ Maxx shoppers beware of January 5′ 2009 deadline. Target, ToysRus, Wal-Mart are all 90 days policies.
Bestbuy – I never had any good buying or returning satisfaction from their store. Now that even Ciruitcity is off the competetion, I hope their customer service reps. helps customers with their return items questions.
January 24 for most purchases Nov. 1 or later; Jan. 8 for cameras, gps, monitors, etc.; Only 14 days from purchase for computers. 15% restocking fees on certain opened items.
Amazon had a blockbuster year ever on its on-line shopping and has modest return policies. Amazon dropped price match policy effective Sep 30′ 2008 which was very useful for 2007 holiday shoppers.
ThankYou again Consumerworld for holiday return policies list :