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30GB Zune stopped working – Causes & Workarounds – December 31 2008

Problem: Numerous tech websites are reporting that Zune gave up working on the morning of December 31 2008. This is dubbed as Z2K9 (Zune 2000 Nine Bug) similar to much hyped Y2K bug that was fixed in Mainframe systems.

Microsoft posted a status note on Zune.net :

Causes : 2008 is a leap year. One cause talked in the forums and tech websites is about – 366 days in year 2008 and the Microsoft Zune firmware is written to handle only 365 days.


Fixes :
There has been numerous users fixes posted in online forums ranging from a hard reset to firmware upgrades. But none of them are official and may void your warranty agreements.

Here are some of the latest fixes floating around : [Don’t try as they are not official, Wait for Update from Microsoft on Zune.net]

TechEmperor writes

To do a hard reset follow these steps:

1. Press and hold the back button
2. Press and hold up until it reboots
3. Depending on which Zune you have, immediately do one of the following:
1. If you have a Zune 4 GB, Zune 8BG, or Zune 80GB, immediately press and hold the Back button Back at the same time as you press the right side of the Zune pad and the Play/Pause button. Continue to hold these buttons until the Zune device restarts and you receive the following message: “Clearing contents. Please wait.”
2. If you have a Zune 30GB, immediately press and hold the Back button Back at the same time that you press the right side of the Zune pad and the center of the Zune pad. Continue to hold these buttons until the Zune device restarts and you receive the following message: “Clearing contents. Please wait.”

After this completes your Zune will start up again, don’t update the firmware until Microsoft releases a fixed version.

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Posted By: Kalyan | Date: December 31, 2008 | Categories: OtherNews
Tags: ,

0 Responses to 30GB Zune stopped working – Causes & Workarounds – December 31 2008

  1. coffee fiend says:

    tough break indeed. first the X-box meltdown and now the this. at least the Zune seems to be more fixable…

  2. Kalyan says:

    The solution from Microsoft is interesting — “Wait until noon of Thursday Jan 1 2009, The Zune problem will go away by itself” ..Obviously the leap year is forgotten in the code :)

  3. Kalyan says:

    So its not just Microsoft but Oracle too got affected because of extra leap second for year 2008. Here is that news

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