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Websites Downtime Performance List – Black Friday 2011

How did online stores fared with traffic on Black Friday 2011 ? Excellent so far with uptime for many US sites. Did they work functionally is a different measurement difficult to assess. As long as availability of websites are concerned – Website monitoring site WatchMouse monitors the top 100 retail websites for availability around the holiday shopping season.

For 2011 Thanksgiving Day, November 24 and Black Friday, November 25 so far 79 of 100 sites has 100% uptime. compared to 2010 stats where only 27 of the 100 sites had 100% uptime.

List of websites that performed poorly this Black Friday 2011 – Top of the “unacceptable” list honor goes to Gamestop which has service disruption and is only 86.2% followed by American Eagle Outfitters (this retailer had dismal last year 2010 uptime).

US WebsitesPerformance and Availability StatusToday's Uptime
GameStopService disruption86.20%
American Eagle OutfittersService is operating normally90.70%
BloomingdalesService disruption94.90%
Fry's ElectronicsService is operating normally96.00%
CrutchfieldPerformance issues97.90%
Toys R UsService is operating normally98.40%
TumiService is operating normally98.40%
Radio ShackService is operating normally98.60%
FootlockerService is operating normally98.80%
WalMartService is operating normally99.20%
Banana RepublicService is operating normally99.40%
Sharper ImageService is operating normally99.40%
Z GalleriePerformance issues99.40%
CoachService is operating normally99.60%
Virgin RecordsService is operating normally99.70%
Office MaxService is operating normally99.80%
Ralph LaurenService is operating normally99.80%
RedEnvelopeService is operating normally99.90%
SearsService is operating normally99.90%
West ElmService is operating normally99.90%

Why Gamestop website was unavailable online on Black Friday ?

The primary reason seems like selling pre-owned iPads for around $280 which attracted many users to the site. This unexpected web traffic surge took their site down and probably loss of revenue as well. Hope the lesson is learned. Popular items like Apple’s most coveted gift for 2011 iPad on sale needs extra cushioning and solid website performance.


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Posted By: Kalyan | Date: November 25, 2011 | Categories: BlackFriday2011, Deals

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